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FAQ about LWS Service Status
What is the 'Service Status' page? 
The 'Service Status' page allows you to check the real-time status of the various services offered by LWS. It provides a summary of the last 24 hours regarding network, web, email, SQL, VPS, DNS, datacenter, cPanel, Plesk, and backups.
What does 'All systems operational' mean on the 'Service Status' page?
When the mention 'All systems operational' is displayed, it means that all LWS services are functioning normally, with no disruptions or incidents reported in the last 24 hours.
What does 'Scheduled maintenance' mean on the 'Service Status' page?
'Scheduled maintenance' means that maintenance work is planned by LWS. During this period, some services may be temporarily unavailable or limited, but these interruptions are planned and managed by the technical team.
What does 'Ongoing disruption' mean on the 'Service Status' page?
The mention 'Ongoing disruption' indicates that one or more services are experiencing unexpected issues that may affect their performance or availability. The technical team is usually already aware and working to resolve the problem.
What does 'Ongoing incident' mean on the 'Service Status' page?
'Ongoing incident' means that a serious and unplanned problem is affecting one or more services. LWS technicians are mobilized to resolve the incident as quickly as possible.
How are statuses updated on the 'Service Status' page?
The statuses on the 'Service Status' page are updated in real time to reflect the current state of each service. This information is based on data and alerts received by the monitoring system and the LWS technical team.
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